Privacy Policy

1. Who We Are

The Quranic Academy provides online Quran reading, Tajweed, Hifz and Islamic studies lessons. In this policy, “we”, “our” and “the Academy” refer to The Quranic Academy. Our website is thequranicacademy.com.

2. Information We Collect

The information we collect depends on how you use our website and services.

Information you provide

• Parent or guardian name and contact details, including email address, phone number and WhatsApp number.
• Student name, age or age group, learning level, time zone, preferred schedule and learning goals.
• Details included in enquiry, trial-class, registration or contact forms.
• Messages, feedback and records of communication with our team and teachers.
• Billing and transaction details such as payment status, amount and date. Full card details are normally handled by the relevant payment provider.

Information collected automatically

• IP address, browser, device type, pages visited, referring page and approximate location.
• Cookie, analytics and basic security information used to operate and improve the website.

3. How We Collect Information

We may collect information when you submit a form, contact us by email or WhatsApp, request a trial, enrol in a course, attend an online lesson, make a payment, or browse the website. We may also receive limited information from service providers that help us deliver classes, communicate with families, process payments or measure website performance.

4. How We Use Your Information

• Respond to enquiries and arrange trial lessons.
• Register students, schedule classes and match students with suitable teachers.
• Provide and personalise Quran and Islamic studies instruction.
• Send class reminders, service messages and important account updates.
• Manage fees, payments, discounts and administrative records.
• Protect students, teachers, our website and our services from misuse or security threats.
• Understand website performance and improve our courses and support.
• Comply with legal duties and resolve disputes.

Depending on your location and the activity involved, we rely on consent, performance of a contract, legitimate interests, or compliance with a legal obligation. You may withdraw consent where consent is the basis for processing.

5. Children’s Privacy

Our teaching services are often used by children. A parent or legal guardian should enrol a child, provide the required information and supervise the child’s participation as appropriate.

• Where applicable law requires it, we seek parental or guardian authorisation before collecting or using personal information directly from a child.
• We use a child’s information to arrange and deliver lessons, monitor learning progress, communicate with the family and support safety.
• Parents or guardians may ask to review, correct or delete a child’s personal information, subject to applicable legal and record-keeping requirements.

6. How We Share Information

We share information only when reasonably necessary for the purposes described in this policy. Recipients may include:

• Authorised Academy staff and teachers who need the information to provide classes and support.
• Website hosting, email, messaging, video-class, payment, analytics and security service providers.
• Professional advisers or authorities where disclosure is required by law or reasonably necessary to protect rights, safety or security.

Service providers are permitted to use information only for the services they provide to us, subject to their terms and applicable law. We do not sell or rent personal information.

7. Cookies and Similar Technologies

Our website may use essential cookies to function and optional analytics or performance technologies to understand how visitors use the site. Your browser may allow you to block or delete cookies, although some website features may not work properly as a result. Third-party content or services may set their own cookies under their privacy policies.

8. International Services and Transfers

Because our students, teachers and service providers may be in different countries, personal information may be processed outside your country. Where required, we use appropriate safeguards and take reasonable steps to protect the information in accordance with applicable law.

9. Data Retention and Security

We keep personal information only for as long as reasonably needed to deliver services, maintain records, meet legal or accounting duties, prevent fraud and resolve disputes. Retention periods vary according to the type of information and the reason it was collected.

We use reasonable administrative and technical measures to protect personal information. No internet service or storage method can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to certain uses of your personal information, receive a portable copy, withdraw consent, or complain to a relevant data protection authority.

To make a request, contact us using the details below. We may need to verify your identity or authority before completing a request, and some rights are subject to legal exceptions.

11. Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal responsibilities change. The revised version will be posted on this page with a new “Last updated” date.